Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share feedback on a sweepstakes platform we cover? The Sweeps Sites team is here to help. Use the details below to get in touch — we read every message and do our best to respond promptly.
Reach Us by Email
The fastest way to contact us is by email at [email protected]. We aim to reply to all enquiries within 48 hours on business days. If your message is time-sensitive — for example, if you've spotted a significant change to a platform's terms, eligibility states, or welcome offer — please say so in the subject line and we'll prioritise it.
What We Can Help With
We welcome messages on a range of topics. Here are the most common reasons readers reach out:
- Review accuracy: If you've noticed that a platform's offer, eligible states, or redemption terms have changed since we last verified them, let us know. Our goal is to keep every review current and reliable.
- Platform suggestions: Aware of a newly launched sweepstakes casino that isn't yet covered on the site? Send us the name and we'll look into it for a future update.
- General questions: Unsure how the sweepstakes model works, what Sweepstakes Coins are, or which platforms are available in your state? We're happy to point you toward the right information.
- Responsible play concerns: If you or someone you know needs support around gaming habits, please visit our responsible gambling guidance page, which lists resources and practical steps.
- Editorial or partnership enquiries: For press, editorial collaboration or business enquiries, email us with a brief outline and we'll route it to the right person.
A Note on Individual Account Issues
We are an independent comparison and review site — we do not operate any sweepstakes casino platform. If you have an issue with a specific platform such as a delayed redemption, a login problem, or a dispute over coins, you will need to contact that platform's own customer support team directly. We have no access to account data, balances or transactions held by third-party operators.
That said, if you believe a platform's behaviour differs materially from how we have described it, please do email us. Reader reports help us keep our assessments honest.
Corrections and Content Feedback
Sweepstakes casino offers, eligible states, and platform terms change frequently. Despite our ongoing review process, details can become outdated between updates. If you find an error — a wrong offer figure, a missing state restriction, or a platform that has closed to new sign-ups — we'd genuinely appreciate hearing from you. Accurate information matters to us and to every reader making a decision based on our content.
You're also welcome to share your own experience with any platform we've reviewed. We can't publish individual testimonials, but reader feedback directly informs how we weight our assessments over time.
About This Site
Sweeps Sites is an independent editorial platform that researches and compares sweepstakes casino options for readers in the US. Our reviews cover welcome offers, coin structures, game variety, redemption conditions, and state eligibility. We earn commission when readers follow links to the platforms we cover; this does not influence our rankings or editorial conclusions. You can read more about who we are and how we work on our About Us page, and our publishing standards are set out in our Terms and Conditions.
Response Times
| Type of Enquiry | Expected Response Time |
|---|---|
| Review accuracy or corrections | Within 48 hours |
| General reader questions | Within 48 hours |
| Platform suggestions | Within 5 business days |
| Editorial or business enquiries | Within 5 business days |
We do not currently offer live chat or phone support. Email at [email protected] is the single point of contact for all enquiries.