Delivering a talk is like learning to drive in midtown Manhattan. Watch people who do it and survive-like taxi drivers. You don’t have to like them, but they do get through the traffic. Why is it some people speak in front of groups with such ease and others falter? Are some people […]
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Many factors erode effective listening in nonprofit environments. Go ahead and list them: workload, multi-tasking, sharing office space with others, and lacking time for the kind of listening appropriate for our most important constituents. However, in the real world of nonprofits, listening to donors and those we serve is critical for fundraising, strategic planning, […]
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